web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer Service forum

Interactive Service hub dashboard shows the record count as '-1'

(0) ShareShare
ReportReport
Posted on by 90

Hi, 

We have D365 9.0.2.449 . The interactive service hub dashboard shows the record count as -1 . Is this a bug in the application? 

Categories:
I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi,

    I am using Dynamics 365 9.0.2.758. It seems that there is no such issue.

    Could you kindly check whether this issue happen with all the dashboards?

    BR,

    Judy

  • vijaykiran Profile Picture
    90 on at

    Yes I find it in all dashboards . 

    5444.Capture.PNG

  • Community Member Profile Picture
    on at

    Hi,

    Does this issue happen with traditional Dashboards instead of Interactive Service hub ?

    Do you clear the cache and try again?

    BR,

    Judy

  • Suggested answer
    Arun Vinoth Profile Picture
    11,615 Moderator on at

    Something is wrong with the product. If you have not changed any view definition recently but after upgrade/update it started showing then MS support ticket with high priority is the way to go.

    It should show 0 or real count of records definitely not -1

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Customer Service

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans