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Wave Release and RSO

Posted on by 45

We have applied the latest Wave release for field service and RSO has stopped scheduling when we try to run it. The optimization request runs for a few minutes and then comes back with a optimization status of cancelled. When you look you at the message for that request it says "There are no valid resources found. You can change the date range or resource filter, then retry." If you then look at the resources tab all the resources show operation Blocked for each resource. Has anyone come across this issue before?

  • Alex Spodkiewicz Profile Picture
    Alex Spodkiewicz 45 on at
    RE: Wave Release and RSO

    Looks like thats sorted it by doing the reset :) Thank you for all your help

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Wave Release and RSO

    Hi Alex,

    Did this issue appear after you applied the latest Wave? 

    Maybe you can refer following link:

    Dynamics 365 RSO Troubleshooting - Dynamic Consulting

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