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Power Automate "Get a Record" Fails for ReleasedProductsV2 with 404 NotFound Error

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Posted on by charan12

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Hello All,

I'm working on a Power Automate flow that integrates with Dynamics 365 Finance and Operations. I'm trying to retrieve a record from the ReleasedProductsV2 entity using the "Get a record" action. I am getting an error like "Action 'Get_a_Record' failed: NotFound clientRequestId: d9fdfe06-6a96-4ed2-8f85-a7ab252f0f3a" .

When user scans 'Qr Code' ,the power app will capture the details in the 'Qr Code' and it sends to the power automate flow .

below is the flow I created in power automate

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udaY-ch 5,173 on at

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Hi

If you are having multiple legal entities then you must specify the defaul company when requesting from power automate, check this post

https://dynamicspedia.com/2021/10/multiple-legal-entities-issue-with-the-fin-ops-apps-connector-in-power-automate/

Thanks

Uday

If you found this answer helpful, kindly mark it as verified so it can assist others facing similar issues.

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André Arnaud de Cal... 303,773 Super User 2026 Season 1 on at

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Hi Charan12,

Have you checked what exact value was captured for the Item ID from the scanned data? Is this have incorrect values before or after the actual item ID? The same question is there for the dataareaID.

If you intend to work with multiple legal entities, then next to the blog shared by Uday, you can also read one of my other blogs about using the Dataverse connector and virtual tables. Battle of the Connectors - Microsoft Dataverse vs Fin & Ops Apps (Dynamics 365) - Dynamicspedia

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charan12 336 on at

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Hi Andre and Uday-ch,

Thanks for the reply, the Itemid and DataAreaId is getting correct after scanning the data, and I set default company as 'USMF' for my user and I want to create record in 'USMF' legal entity but still getting same error.

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udaY-ch 5,173 on at

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Hi

In which step, it is failing in power automate ? can you show us the flow that you created

Thanks

Uday

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charan12 336 on at

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Hi Uday-ch,

At 'Get a Record' i am getting error in my flow, as shown below.

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udaY-ch 5,173 on at

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Hi

You can directly give the object like this: dataareaid, itemNumber. This should solve your problem and if you try to get a record for different legal entity then you should change the default company in power automate to respective entity and update back to original company.

Thanks

Uday

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charan12 336 on at

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Hi Uday-ch,

Thanks for your time,

even though I changed the 'get a record' trigger object parameter to like screenshot you mentioned in your earlier reply, same I tried but still getting same error "Get_a_Record' failed: NotFound clientRequestId: d9fdfe06-6a96-4ed2-8f85-a7ab252f0f3a".

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udaY-ch 5,173 on at

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Hi

can you try setting the companyId first and item Id next.

Thanks

Uday

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Satyam Prakash 1,089 on at

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The "NotFound" error in your Power Automate flow suggests the ReleasedProductsV2 record can't be found. Verify the QR code contains a valid ItemId and dataAreaId (e.g., USMF) matching a record in Dynamics 365 F&O.

Check the Get a record action inputs in the flow run history, ensure the Power App passes the correct QR code data, and confirm the record exists in F&O. If the issue persists, share the QR code format and error details for further help.

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udaY-ch 5,173 on at

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Hi

Could you confirm whether the issue has been resolved? If so, please mark the answer as verified or share the solution that worked for you.

Thanks

Uday

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