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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Lead to Opportunity on...
Customer experience | Sales, Customer Insights,...
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Lead to Opportunity on Qualify - Error - "Attribute 'msdyn_contractorganizationalunitid' cannot be NULL"

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Posted on by Kobus@Cedar 10

Hi All

I am a bit stuck here. I'm unable to qualify leads when the Lead Type is "Work based". It fails with the following error message:

"Business Process Error"

"Attribute 'msdyn_contractorganizationalunitid' cannot be NULL".

pastedimage1575898966354v1.png

I tried the solution provided by Dominic Carvalho in this thread https://cCannot qualify Lead to Opportunity on a Sandbox D365 online instance.

I even deactivated the "Project Service - Contracting Unit is Required" business rule on the Opportunity record. Still fails.

This started I think when I changed the Project service > Settings > Parameters > Default Organizational Unit

I assume I'm missing a setting or configuration somewhere, but I haven't found the minimum required settings for this to work.

Your help would be much appreciated.

Thanks

  • Suggested answer
    Fabio Branco Profile Picture
    Fabio Branco on at
    RE: Lead to Opportunity on Qualify - Error - "Attribute 'msdyn_contractorganizationalunitid' cannot be NULL"

    Hi,

    Please make sure the Contracting Unit field is populated when the user creates in opportunities in the Application 

    Anota_E700E300_o-2019_2D00_12_2D00_11-161638.jpg

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