web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Service | Customer Service, Contact Center, Fie... Schedule board is grey...

Service | Customer Service, Contact Center, Fie...

Unanswered

Schedule board is grey for some technicians and times booked off don't show?

(1) Share

Report

Report

Posted on by DevOs

42

Hello,

We have several users, some admins, some technicians and none of them are able to view the schedule board on the field service dynamics mobile app? Even when time off is booked and approved, it doesn't show up on the schedule board. At best they can only view their own bookings.

More importantly, some technicians have gray blocks on their schedule and cannot be booked. But there's nothing we a grey colour option in the schedule board settings?

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Leah Ju Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!
Hi Partner,

Are appropriate security roles assigned?

https://learn.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-get-started

Try to share a schedule board tab：

https://learn.microsoft.com/en-us/dynamics365/field-service/share-schedule-board-tab?source=recommendations

Was this reply helpful? Yes No

Join the conversation

Helpful resources

News and Announcements

Check out the Community Spotlight Video Series

Quick Links

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1

#2

KristineRisberg 19

#3

Manoj - ManoVerse 17 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans