web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Schedule board is grey for some technicians and times booked off don't show?

(1) ShareShare
ReportReport
Posted on by 42
Hello,
 
We have several users, some admins, some technicians and none of them are able to view the schedule board on the field service dynamics mobile app? Even when time off is booked and approved, it doesn't show up on the schedule board. At best they can only view their own bookings.

More importantly, some technicians have gray blocks on their schedule and cannot be booked. But there's nothing we a grey colour option in the schedule board settings?
 
I have the same question (0)
  • Leah Ju Profile Picture
    Microsoft Employee on at

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 75 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 52 Super User 2025 Season 2

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 42 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans