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Bug? Unable to reach Customer type field related data in dialogs

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Posted on by Community Member

Hello,

I think we found a product bug in our CRM implementation, however, I wanted to ask the community experts. We have a custom entity which has a "Customer" type field. When trying to access the related Customer/Contact data in the dialog editor , on a dialog based on that entity, I am getting empty values all the time - which is not correct - To be said, I have not seen any limitation with Customer type fields in the 365 documentation.

Am I missing anything obvious here?

Thanks in advance,
Jorge.

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RE: Bug? Unable to reach Customer type field related data in dialogs

We found the issue. It seems that if the entity name matches the field name - which was our case actually- ,the problem arises. I created a Customer field with different name and it worked.

Regards,

Jorge.