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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Management Reporter no...
Microsoft Dynamics GP (Archived)

Management Reporter not Accepting Range

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Posted on by Kelly Top 2

I have a Row Definition that is setup with Department [000:300] and Main Account [50000:59999].  When I generate the report with this row, it only displays the GL combinations for main account 50000.  However, when I create a second row (i.e. Department [000:300] and Main Account [50000:59999], Department [000:300] and Main Account [50010])  then both the GL combinations for main account 50000 and 50010 displayed in the report.  

It looks like MR isn't accepting the main account GL range.  But when I break out the main accounts, it will then display in the report.  I have refreshed Data Mart and this didn't resolve the issue.  Is there anything else to check? 

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  • Community Member Profile Picture
    Community Member on at

    A screenprint could help us see this

  • Kelly Top Profile Picture
    Kelly Top 2 on at

    Thanks Micki for the response!  Please see the screenshot below:

    10_2D00_24_2D00_2016-4_2D00_05_2D00_03-PM.png

    If I just leave the first row of 50000:59999, it will only displays GL 50000 and all the department combinations.  However, when I add in the second row, it will display 50010.  However GL 50010 should be captured in the first row.  I have checked and there are GLs with the main account 50010 and all the departments in my range specified.

    Thanks

  • Community Member Profile Picture
    Community Member on at

    If you're including all departments, don't include them here - maybe that'll give you what you need

  • Kelly Top Profile Picture
    Kelly Top 2 on at

    Hi Micki,

    I am not including all departments.  I'm only including some.  Each row is meant for a different department.  I really thought rebuilding Data Mart would work but it didn't.   Any other thoughts?

    Thanks again

  • babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 12 on at
    Hi, Please try to reconcile financial and try again.
  • Community Member Profile Picture
    Community Member on at

    Hi Anonymous,

    Have you tried entering the other segments? (e.g. Company and Business Unit).

    Also, which version of Management Reporter are you using?

  • Verified answer
    Kelly Top Profile Picture
    Kelly Top 2 on at

    Thanks everyone for their suggestions and feedback.  The fix was to apply the CU15 Microsoft hot fixes.

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