Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Why nav has slowed down?
Microsoft Dynamics NAV (Archived)

Why nav has slowed down?

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

Nav is no longer as fast as in the first month, some users of the system have reported a noticeable delay when they perform some interaction with the system, for example when creating a new Purchase Invoices.
Why ?

we have:

- Live time: 3 months

- HyperV machine client:
 Memory: 64 GB
 Processors: 2 (2.6 GHz)
 Disk Space: OK (Green)
 
- HyperV machine Nav Server:
  Memory: 24 GB
  Processors: 2 (2.6 GHz)
 Disk Space: OK (Green)

- HyperV machine SQL Server:
 Memory: 64 GB
  Processors: 2 (2.6 GHz)
 Disk Space: OK (Green)


- 3 profiles (But each user personalizes its interface) (Does this affect performance?)
- Approximately 20 users connected at a time at the highest peaks.
- In the client machine not only runs Nav, but other systems, but the memory is maintained between 35% - 45% of use.
We have policies for storing logs (Deletion, Insertion, Modification) (Does this affect performance?)

- Is it possible for users who have default Nav profiles to have a faster interaction with the system than users using a custom profile?

Thanks in advance.

*This post is locked for comments

  • Verified answer
    Maneesha Profile Picture
    Maneesha 5,889 on at
    RE: Why nav has slowed down?

    3 profiles (But each user personalizes its interface) (Does this affect performance?)

       Nop this will not effect

    Approximately 20 users connected at a time at the highest peaks.

       Nop this will not effect

    In the client machine not only runs Nav, but other systems, but the memory is maintained between 35% - 45% of use.

       this might be effect because some times sql sees memory it will pick some (on your

       other applications)

    We have policies for storing logs (Deletion, Insertion, Modification) (Does this affect performance?)

        Yes this is highly effect  

  • Verified answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: Why nav has slowed down?

    First of all, check the settings and ensure that the access to the disk is set from normal to high priority.

    Also, check what are the customizations done to the database, especially the added fields and the logic that is put on those. There might be weird flowfields added that has too complex logic, and with some growth of data they start to slow down system considerably. Or, check if any batch jobs running in parallel with what users are doing.

  • Verified answer
    RockwithNav Profile Picture
    RockwithNav 6,562 on at
    RE: Why nav has slowed down?

    Performance of NAV is something which consists of multiple probabilities, so you need to look from all perspectives, some of them are -

    1 - System configuration.

    2 - IOPS

    3- Simultaneous load on the system

    4- Multiple users doing same operation at the same time.

    5- Posting of Orders OR Invoices at the same time. 

    6- Code Quality.

    7 - Recently if you have added multiple flow fields.

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: Why nav has slowed down?

    Maintaining multiple profiles should not cause any performance issue, try to restart the NAV Services and see if that makes any difference.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans