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cc'ing alternative contacts in marketing emails - outbound marketing

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Posted on by 5

Hi,

I am trying to add a second recipient group to the marketing email. I am using dynamic content for this. My recipient field is as follows:

pastedimage1675362477081v1.png

Which gives me an error:

pastedimage1675362620194v1.png

I tried using a second field just like this:

​​​​​​​{{contact.contact_contact_ntt_alternativecontact.emailaddress1}}

In the body, it pulls the correct email through, but on the recipient field, it does not work and the main contact just gets the email twice.

How do I send the email to alternative contact?

  • Olivija M Profile Picture
    Olivija M 5 on at
    RE: cc'ing alternative contacts in marketing emails - outbound marketing

    Hi Haig,

    Thank you, I'll work on the expression and consider other options.

    Regards,

    Olivija

  • Verified answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: cc'ing alternative contacts in marketing emails - outbound marketing

    Hi Olivija M,

    The error means that the For-each loop requires a 1:N relationship instead of a 1:1 relationship.

    If you want to continue you must change the relationship between the entities.

    It is recommended that you use customer journey and segments.

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