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Service | Customer Service, Contact Center, Fie...
Suggested answer

Alphabetical Sorting in MSD Accounts

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Posted on by 5

Prior to a week ago, MSD allowed users to sort through accounts alphabetically. It has since been removed and is not nearly as efficient. Can you please bring back this ability?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Alphabetical Sorting in MSD Accounts

    Hi Alvin Manpower,

    Please refer to the following screenshots of Solution 1:

    1. Go to Advanced Settings.

    pastedimage1651716135114v1.png

    2. Customizations.

    pastedimage1651716171198v2.png

    3. Customize the system.

    pastedimage1651716199750v3.png

    4.Entities > Select the entity you want to customize

    pastedimage1651716343432v4.png

    5.Controls > Add Control

    pastedimage1651716381912v5.png

    6. Select “Power Apps Grid” and then enable the Jump bar setting

    pastedimage1651716469381v6.png

    7. Save & Publish the changes.

    pastedimage1651716501611v7.png

    If you couldn't see the 'Customize the system', please check if you are admin. If no, please contact your admin to do this.

  • Alvin Manpower Profile Picture
    Alvin Manpower 5 on at
    RE: Alphabetical Sorting in MSD Accounts

    In Solution 1, I am able to get through the first 2 steps but once I click on customizations, I get the following screen which does not give me the option to choose “customize the system”

    If I choose Developer resources it gives me the following.

    None of the hyperlinks give me the option to “customize the system” or select “entities”. Any ideas or suggestions?

    Microsoft Dynamics Community

    RE: Alphabetical Sorting in MSD Accounts

    Nya

    Hi,

    Here are two solutions which can achieve your request.

    Solution 1:

    Go to Advanced Settings > Customizations > Customize the system > Entities > Select the entity you want to customize > Controls > Add Control > Select “Power Apps Grid” and then enable the Jump bar setting > Save & Publish the changes.

    Solution 2:

    Adding '&flags=FCB.PcfDatasetGrid%3Dfalse' to the address bar behind your URL in the view page, which can turn off the new grids.

  • Alvin Manpower Profile Picture
    Alvin Manpower 5 on at
    RE: Alphabetical Sorting in MSD Accounts

    At the bottom of the screen you were able to jump to the first letter of the company names. See below. It has been removed as of last week.

    pastedimage1651690230449v1.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Alphabetical Sorting in MSD Accounts

    Hi Alvin Manpower,

    I'm not sure what is your issue. Do you mean you could not sort by accounts alphabetically. Could you provide some screenshots?

    pastedimage1651643742391v1.png

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