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Brand Profiles - Error Code: 2147747120

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Posted on by SveinS

I created a Brand Profile in Dynamics 365 Marketing. Since we don't use Business unit, I removed this from the Brand Profile and now I'm unable to edit, delete or do anything with this specific profile. Whenever I try to edit it, I get the following error code: 2147747120.

Other details in the error message is as follows:

Unable to retrieve attribute=owningbusinessunit for entityLogicalName=msdynmkt_brandprofile. Entity has Attribute Count=9. AttributeNames= ownerid, statecodename, owneridtype, owneridname, msdynmkt_name, msdynmkt_brandprofileid, owneridyominame, statecode, msdynmkt_social_facebook

Originally this field was populated with the following info:

Anyone know an easy way to fix this without having to involve dev/tech/DB team?

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antando on at

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RE: Brand Profiles - Error Code: 2147747120

Hi,

Apologies for the inconvenience caused here!

Can you clarify whether you removed the Business Unit field from the form or from the Brand Profile table in dataverse itself?

If it is the former, then my recommendation would be to add it back to the form and hide it for the time being. With the June release, this unexpected behavior would get fixed and you wouldn't have to handle it yourself anymore.
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Aga M on at

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RE: Brand Profiles - Error Code: 2147747120

Hi SveinS,

Thank you for the question.
Please create a support ticket so that we can investigate the issue.

Best regards,

PM, D365 Marketing