Hello All,
I am trying to setup a couple of CRM users to be able to enter time on behalf of other resouces. From my knowledge, we need to setup delegates in other for someone to enter time on behalf of someone else. But delegates dont seem to be available anywhere on the navigation of Project Service app and even if i try to create a record explicitly from advance find, the form is getting closed automatically. Does anyone know if delegates are required for entering time on behalf of someone. Or what is the recommended method to enter time on behalf of other resources?
At the moment i am planning to implement this by creating a new quick create form and exposing the resrouce field on the Quick create form of time entry and assign a security role so that only people who have the required security role will be able to see that form.
Any suggestions or insights would be very helpful.