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Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Notifications within Purchase Order Approvals

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Posted on by

Hi,

How do you correctly configure the notifications within D365 Finance and Operations?

My user is set to recieve notifications in the action centre. In the workflow I have created notifications and when to recieve them, i just don't get them.

I can't see anything anywhere else online about these notifications either!

pastedimage1607953303227v1.png

I have the same question (0)
  • MATTGUO Profile Picture
    22,349 Moderator on at

    Hi Chris,

    Do you correctly configure and test the email feature?

    Please check this blog about the settings: d365tour.com/.../

    Please let us know if it still does not work.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi, 

    Did you enable the following parameter?

    notifications.png

    Best regards, 

    Ludwig

  • Community Member Profile Picture
    on at

    Hi both,

    Yes both of these things are set up and working for other notifications just not these ones that are set up in the workflow.

    pastedimage1608020300260v1.png

    pastedimage1608020375925v2.png

    pastedimage1608020468884v3.png

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Chris,

    All of your setup looks good.

    There must be something missing in the workflow infrastructure configuration.

    Have you already checked this in the system admin module?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    on at

    Here is what the workflow infrastructure config looks like for me,

    pastedimage1608023338691v1.png

  • MATTGUO Profile Picture
    22,349 Moderator on at

    Hi Chris,

    I don't think that the notification can be sent in action center. They are sent as emails.

    I also can not receive the notification in action center.

    Please create an idea.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Chris,

    Just wondering.

    If you open D365FO on the start/home page. Do you see something listed below the calendar on the left-hand side?

    My understanding is that you don't.

    Best regards,

    Ludwig

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