web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Location of SPAM report for email marketing

(0) ShareShare
ReportReport
Posted on by 15

Where can we view an individual email's SPAM report/ rate? I am in the "insights" tab and cannot find this information.

Thanks!

I have the same question (0)
  • Verified answer
    Shaina Profile Picture
    on at

    Hi, 

    Could you please refer the following link and check if this helps: Use AI to check your message-content spam score (Dynamics 365 Marketing) | Microsoft Docs

    For more details on Email insights report, please refer: Analyze marketing results and gain insights (Dynamics 365 Marketing) | Microsoft Docs

    https://docs.microsoft.com/en-us/dynamics365/marketing/insights-glossary

  • DeeMac18 Profile Picture
    15 on at

    Thank you, Shaina.

    I'm using the "email feedback loop" metric to record SPAM complaints.

  • RohitNG Profile Picture
    63 on at

    Hi DeeMac18 , can you help me regarding how to enabled or setup the email feedback looping in D365 or from outside D365 (using any tool or something) to get the spam details

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 108 Super User 2025 Season 2

#2
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 49 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans