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Location of SPAM report for email marketing

Posted on by 15

Where can we view an individual email's SPAM report/ rate? I am in the "insights" tab and cannot find this information.

Thanks!

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  • RohitNG Profile Picture
    RohitNG 63 on at
    RE: Location of SPAM report for email marketing

    Hi DeeMac18 , can you help me regarding how to enabled or setup the email feedback looping in D365 or from outside D365 (using any tool or something) to get the spam details

  • DeeMac18 Profile Picture
    DeeMac18 15 on at
    RE: Location of SPAM report for email marketing

    Thank you, Shaina.

    I'm using the "email feedback loop" metric to record SPAM complaints.

  • Verified answer
    Shaina Profile Picture
    Shaina on at
    RE: Location of SPAM report for email marketing

    Hi, 

    Could you please refer the following link and check if this helps: Use AI to check your message-content spam score (Dynamics 365 Marketing) | Microsoft Docs

    For more details on Email insights report, please refer: Analyze marketing results and gain insights (Dynamics 365 Marketing) | Microsoft Docs

    https://docs.microsoft.com/en-us/dynamics365/marketing/insights-glossary

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