web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

How to modify print management destination settings for invoices for all customers?

(0) ShareShare
ReportReport
Posted on by

Hello,

We are running AX 2012 R2.

During our invoice process, invoices are sent out to most customers via email (the destination for the Original copy of the invoice), and we print a copy for ourselves.  These settings are set up on each customer individually, rather than by using the Print Management settings for the AR module itself.

I've recently installed a new print server in our environment.  I'd like to transition the AR rep's printers to the new print server, but if I do that, she will have to touch hundreds (perhaps over a thousand) of customer records to update the Destination setting for their invoices to reflect the new printer object.

Is there a way to do this en masse, perhaps via SQL?  I tried looking at the Print management setup form for a customer to see if I could determine the table/cell that is being used to record the printer setup for each customer, but I'm not seeing what I need.

Any help would be appreciated.

Thanks in advance,

Scott

*This post is locked for comments

I have the same question (0)
  • Verified answer
    André Arnaud de Calavon Profile Picture
    301,053 Super User 2025 Season 2 on at

    Hi Scott,

    The print settings are stored in a container field. This is not readable data but should be unpacked by using xpp logic. So, a developer would be able to write a scripts for this to automate the required changes.

  • Community Member Profile Picture
    on at

    Thanks Andre.

    Does this sound like a very intensive project to you?  We don't have a developer on staff, so I'll have to outsource it.  I'm hoping to have an idea of the cost before presenting options to my boss.

    I appreciate your help!

    Scott

  • André Arnaud de Calavon Profile Picture
    301,053 Super User 2025 Season 2 on at

    Hi Scott,

    I haven't looked into the technical details, so can not give you an estimate. I'm only a bit aware how the print settings are stored.

  • Community Member Profile Picture
    on at

    Sounds good.

    thanks again for the response!

    sm

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Martin Dráb Profile Picture

Martin Dráb 4 Most Valuable Professional

#1
Priya_K Profile Picture

Priya_K 4

#3
MyDynamicsNAV Profile Picture

MyDynamicsNAV 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans