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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Install Dynamics CRM 9...
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Install Dynamics CRM 9.0 on Win2022/SQL2022

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Posted on by CU31101740-0 4
Microsoft documentation states that Dynamics CRM doesn't support Windows Server 2022 and SQL Server 2022 until v9.1.25. However, as far as I'm aware, there is no stand-alone installer and you must install the base v9.0 first (which doesn't support Win2022/SQL2022).
 
So, my question is... How do I install Dynamics CRM on Win2022/SQL2022?
 
Is there a way to slipstream 9.1.25 (or later) into the base v9.0 installer, or some other workaround process?
 
Please advise
  • CU31101740-0 Profile Picture
    CU31101740-0 4 on at
    Install Dynamics CRM 9.0 on Win2022/SQL2022
    First if all, thank you for the reply.
     
    Although, I'm still confused, as my question essentially starts at your step 3.5
     
    How do you install CRM 9.0 onto Win2022 if the OS isn't supported until 9.1.25? Are you saying that the 9.0 installer actually works fine out of the box to install on Win2022? or are you suggesting that an in-place upgrade of the OS is needed (hopefully not)?
     
    What about the CRM reporting extensions? I belive that also isn't compatible with Win2022/SQL2023 with the base 9.0 installer. How do you workaround this?
  • Suggested answer
    Abhishek Dhoriya Profile Picture
    Abhishek Dhoriya 1,011 on at
    Install Dynamics CRM 9.0 on Win2022/SQL2022

    You’re correct that Dynamics CRM v9.0 doesn’t support Windows Server 2022 and SQL Server 2022. However, there are a few steps you can take to install Dynamics CRM on these platforms:

    1. Install Dynamics CRM v9.0 on a Supported Environment: First, install Dynamics CRM v9.0 on a supported version of Windows Server and SQL Server (e.g., Windows Server 2016/2019 and SQL Server 2016/2019).

    2. Upgrade to v9.1.25 or Later: Once the base installation is complete, upgrade to Dynamics CRM v9.1.25 or later. This version supports Windows Server 2022 and SQL Server 20221.

    3. Migrate to Windows Server 2022 and SQL Server 2022: After upgrading, you can then migrate your Dynamics CRM installation to Windows Server 2022 and SQL Server 2022. This involves backing up your databases and restoring them on the new SQL Server instance, and then configuring the Dynamics CRM server to point to the new SQL Server.

    Unfortunately, there isn’t a direct way to slipstream v9.1.25 into the base v9.0 installer. The process involves upgrading after the initial installation on a supported environment2.

    Here are the detailed steps for installing Dynamics CRM on Windows Server 2022 and SQL Server 2022:

    Step 1: Install Dynamics CRM v9.0 on a Supported Environment

    1. Prepare the Environment:

      • Ensure you have a supported version of Windows Server (e.g., Windows Server 2016/2019) and SQL Server (e.g., SQL Server 2016/2019).
      • Install all necessary prerequisites for Dynamics CRM v9.0

    2. Install Dynamics CRM v9.0:

      • Download the Dynamics CRM v9.0 installation files.
      • Run the setup and follow the installation wizard to complete the installation.

    Step 2: Upgrade to Dynamics CRM v9.1.25 or Later

    1. Download the Update:

      • Obtain the Dynamics CRM v9.1.25 (or later) update from the Microsoft Download Center.

    2. Apply the Update:

      • Run the update installer on your Dynamics CRM server.
      • Follow the prompts to complete the upgrade process

    Step 3: Migrate to Windows Server 2022 and SQL Server 2022

    1. Backup Databases:

      • Use SQL Server Management Studio (SSMS) to back up your Dynamics CRM databases.

    2. Install SQL Server 2022:

      • Set up a new instance of SQL Server 2022 on your Windows Server 2022 machine 

    3. Restore Databases:

      • Restore the backed-up databases to the new SQL Server 2022 instance using SSMS 

    4. Install Windows Server 2022:

      • Set up Windows Server 2022 on your new server hardware or virtual machine 

    5. Install Dynamics CRM:

      • Install Dynamics CRM on the new Windows Server 2022 machine.
      • During the installation, point to the restored databases on SQL Server 2022

    6. Configure Dynamics CRM:

      • Update the Dynamics CRM configuration to point to the new SQL Server instance.
      • Verify that all services are running correctly and that the CRM system is fully operational

    Additional Tips

    • Testing: Before performing the migration on your production environment, test the entire process in a staging environment to ensure everything works smoothly.

    • Documentation: Keep detailed documentation of each step and any issues encountered for future reference.

    • Support: If you encounter any issues, refer to the official Microsoft documentation or contact Microsoft support for assistance.

    Let me know if you need further details on any specific step! Hope this would answer your query.

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