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CRM Mobile App tracking mails from iPhone into CRM

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Posted on by GFManunta

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Hi all,

When we receive an email on our laptop in Outlook and we open it, we can track the mail into CRM.

When we receive an email on our iPhone in Outlook and we open it, we cannot track the mail into CRM.

Is it possible that we can track the mails in Outlook on our iPhones into CRM?

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Hi GFManunta,

Maybe you can refer following link to know how to use the Dynamics 365 App for Outlook on your phone:

Using the Dynamics 365 App for Outlook from Your Phone | Stoneridge Software

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