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Microsoft Dynamics NAV (Archived)

SERVER: Microsoft Dynamics NAV Server Components ==> Fatal error during installation.

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Posted on by Microsoft Employee

Dear colleagues,

Your help in this issue will highly be appreciated.

I was trying to install NAV 2016 with all its components on my server with resulted in a fatal error. I intend to run NAV 2013 (which is already installed) alongside NAV 2016. Could the problem be with the default port numbers?

Following is the installation log:

=== Logging started: 2016/10/07 08:25:53 ===
Executable: C:\Users\Administrator.BIBILIASERVER\Desktop\NAV 2016+SQL2014\NAV 2016\setup.exe v9.0.42815.0
Computer : BIBILIASERVER
--- logging level: standard ---
RegistrySearch: Id = 'SqlServerInstalled', checking registry key existence.
Id = 'SqlServerInstalled', Key = 'SYSTEM\CurrentControlSet\Services\MSSQL$NAVDEMO', Exists = '1'
RegistrySearch: Id = 'SqlNCLIInstalled', checking registry key existence.
Id = 'SqlNCLIInstalled', Key = 'SOFTWARE\Microsoft\SQLNCLI11', Exists = '1'
RegistrySearch: Id = 'DotNetFx45Release', searching for registry key value.
Id = 'DotNetFx45Release', Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full', Value = '379893'
RegistrySearch: Id = 'VstoInstalled', searching for registry key value.
Id = 'VstoInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R'
RegistrySearch: Id = 'PowerShell30Installed', searching for registry key value.
Id = 'PowerShell30Installed', Key = 'SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine', Value = '4.0'
RegistrySearch: Id = 'WindowsSearchInstalled', checking registry key existence.
Id = 'WindowsSearchInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WSearch', Exists = '1'
RegistrySearch: Id = 'Excel14Installedx86', searching for registry key value.
Id = 'Excel14Installedx86', Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Id = 'Excel14Installedx64', searching for registry key value.
Id = 'Excel14Installedx64', Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Id = 'Outlook', checking registry key existence.
Id = 'Outlook', Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE', Exists = '0'
RegistrySearch: Id = 'Outlook15', checking registry key existence.
Id = 'Outlook15', Key = 'Software\Microsoft\Office\15.0\Outlook', Exists = '1'
RegistrySearch: Id = 'VCPPSpLevel', searching for registry key value.
Id = 'VCPPSpLevel', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Value = '0'
RegistrySearch: Id = 'VCPPInstalled', checking registry key existence.
Id = 'VCPPInstalled', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '1'
RegistrySearch: Id = 'VCPP64Installed', checking registry key existence.
Id = 'VCPP64Installed', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '1'
RegistrySearch: Id = 'IISInstalled', checking registry key existence.
Id = 'IISInstalled', Key = 'SOFTWARE\Microsoft\InetStp', Exists = '1'
RegistrySearch: Id = 'IISWinAuthInstalled', searching for registry key value.
Id = 'IISWinAuthInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISASPNETInstalled', searching for registry key value.
Id = 'IISASPNETInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ASPNET'
RegistrySearch: Id = 'IISASPNET45Installed', searching for registry key value.
Id = 'IISASPNET45Installed', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISNETFXInstalled', searching for registry key value.
Id = 'IISNETFXInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'NetFxExtensibility'
RegistrySearch: Id = 'IISNETFX45Installed', searching for registry key value.
Id = 'IISNETFX45Installed', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISISAPEXInstalled', searching for registry key value.
Id = 'IISISAPEXInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'HttpActivationInstalled', checking registry key existence.
Id = 'HttpActivationInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WAS', Exists = '1'
RegistrySearch: Id = 'IISISAPIFIInstalled', searching for registry key value.
Id = 'IISISAPIFIInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISREQSTFIInstalled', searching for registry key value.
Id = 'IISREQSTFIInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISSTATICInstalled', searching for registry key value.
Id = 'IISSTATICInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'WebComponentsPrerequisitesInstalled', searching for registry key value.
Id = 'WebComponentsPrerequisitesInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\Microsoft Dynamics NAV\90\Web Components Prerequisites'
RegistrySearch: Id = 'IdentityFoundationInstalled', checking registry key existence.
Id = 'IdentityFoundationInstalled', Key = 'SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5', Exists = '1'
Configuring package. Id = 'ARP'
MSI log file set to: C:\Users\ADMINI~1.BIB\AppData\Local\Temp\1\setup.wix.msi.1.log
Done configuring package. Id = 'ARP' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient'
MSI log file set to: C:\Users\ADMINI~1.BIB\AppData\Local\Temp\1\setup.wix.msi.2.log
Done configuring package. Id = 'RoleTailoredClient' ReturnCode = 0
Configuring package. Id = 'SQLDemoDatabase'
MSI log file set to: C:\Users\ADMINI~1.BIB\AppData\Local\Temp\1\setup.wix.msi.3.log
Done configuring package. Id = 'SQLDemoDatabase' ReturnCode = 0
Configuring package. Id = 'ServiceTier'
MSI log file set to: C:\Users\ADMINI~1.BIB\AppData\Local\Temp\1\setup.wix.msi.4.log
Windows Installer: Error: Service 'Microsoft Dynamics NAV Server [DynamicsNAV90]' (MicrosoftDynamicsNavServer$DynamicsNAV90) failed to start. Verify that you have sufficient privileges to start system services.
Done configuring package. Id = 'ServiceTier' ReturnCode = 1603
Configuring package. Id = 'OutlookAddIn'
MSI log file set to: C:\Users\ADMINI~1.BIB\AppData\Local\Temp\1\setup.wix.msi.5.log
Done configuring package. Id = 'OutlookAddIn' ReturnCode = 0
SUCCESS: Package Microsoft Dynamics NAV Setup Components executed sucessfully.
SUCCESS: Package Microsoft Dynamics NAV Client Components executed sucessfully.
SUCCESS: Package Cronus Sample Database for Microsoft Dynamics NAV executed sucessfully.
ERROR: Package Microsoft Dynamics NAV Server Components failed with error. See detailed message above.
SUCCESS: Package Microsoft Dynamics NAV Outlook Add-In executed sucessfully.
=== Logging stopped: 2016/10/07 09:30:25 ===

*This post is locked for comments

  • Suggested answer
    Amol Salvi Profile Picture
    Amol Salvi 18,694 on at
    RE: SERVER: Microsoft Dynamics NAV Server Components ==> Fatal error during installation.

    Try to install version without web components and then you can install the Web client as this error occurs may be because of required prerequisites not installed

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SERVER: Microsoft Dynamics NAV Server Components ==> Fatal error during installation.

    Okay.

    Thanks a lot. Let me try that.

  • Suggested answer
    Rajasekhar@MS Profile Picture
    Rajasekhar@MS 5,567 on at
    RE: SERVER: Microsoft Dynamics NAV Server Components ==> Fatal error during installation.

    Hi

    While installing set the Parameter "Replace Existing Database" to Yes, and you need to specify different ports.(incase Portsharing not enabled)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SERVER: Microsoft Dynamics NAV Server Components ==> Fatal error during installation.

    And then again, considering that I want to run NAV 2016 alongside NAV 2013 with I had already installed won't there be a conflict with the already defined port settings (Management Services Port 7045; Client Services Port 7046; SOAP Services Port 7047; OData Services Port 7048;)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SERVER: Microsoft Dynamics NAV Server Components ==> Fatal error during installation.

    Tried doing so and got the following error:

    The SQL Server instance 'NAVDEMO' already has a database named 'Demo Database NAV (9-0)'. Specify a new database name or set the 'Replace Existing Database' option to 'Yes'

  • Suggested answer
    Rajasekhar@MS Profile Picture
    Rajasekhar@MS 5,567 on at
    RE: SERVER: Microsoft Dynamics NAV Server Components ==> Fatal error during installation.

    Hi

    Try by skipping the Web components during the installation of NAV 2016, once installed you can add the Web components.

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