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Microsoft Dynamics NAV (Archived)

Accessing Nav Web Client via a Public IP (Dynamics Nav 2016)

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Posted on by

Hi there,

I am currently able to access the Nav Web Client LAN using both localhost and the server name.

When I try to access it over a public IP I get the following error:

"An error has occurred. 

A server error has occurred, and the content cannot be displayed. Refresh the page or open a new browser window."

Kindly assist. 

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I have the same question (0)
  • Maneesha Profile Picture
    5,891 on at

    hi

    check your other users web.config

    and also the server port

    refer following link v

    msdn.microsoft.com/.../hh997105(v=nav.90).aspx

  • Community Member Profile Picture
    on at

    Let me be a little bit clearer... All configurations to access the Web Client from my domain are working. I am trying to access the Web Client from outside the domain via a public IP... I get the error after logging in...

  • Maneesha Profile Picture
    5,891 on at

    you have to port forward from your server , public your Web client IP & Port  

  • Community Member Profile Picture
    on at

    I have already done all that... I can reach the server and can login. The problem is after logging in... I get the error the aforementioned error.

  • Suggested answer
    dkatson Profile Picture
    2,263 on at

    Hi Paul,

    If you are running NAV on Azure VM, so check that:

    1. Virtual Machine -> Choose your VM -> Network interfaces -> Choose your NI -> Overview -> "Public IP Address" -> Configuration -> "DNS Label"

    2. Virtual Machine -> Choose your VM -> Network interfaces -> Choose your NI -> Network Security Group -> Choose your NSG -> Overview -> Inbound security rules -> have :

    - webclient (port 8080)

    - ssl (HTTPS (TCP/443)) if you use HTTPS

    After you have filled this settings url to open NAV in Web client will be

    dnslabel.cloudapp.azure.com/.../WebClient

  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    Please check this link

    msdn.microsoft.com/.../hh997105(v=nav.90).aspx

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Dmitry,

    I had the issue and tried all of the above mentioned setting but still not able to ping my webside, i am using NAV 2018 CU4, do you have any idea what could be other setting might have an effect on this issue ?

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