Microsoft Dynamics NAV (Archived)

Login Error NAV 2013 R2

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Posted on by Mosaheb

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On the live environment only one user is having the below error when login on NAV 2013 R2:

6406.error.png

Have searched the forum and it is proposed to delete.dbo.user. However same cannot be done on the live environment.

The user has tried to login from a different machine and same was successful.

Do you know why from a particular PC the above error is being displayed.

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Mohana Yadav 61,005 Super User 2025 Season 2 on at

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Are you using windows authentication?

Did you check whether his User ID is added in Users page?

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Mosaheb 952 on at

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Yes we are using windows authentication.

In fact, it is an existing user that is getting the error. As at yesterday, there was no issue with the login and was able to use NAV correctly. Just today getting the about error.

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Mohana Yadav 61,005 Super User 2025 Season 2 on at

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Please check the details again in user card whether he is disabled or not etc

generally this error is because the userid is not found in users

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Mosaheb 952 on at

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Dear Mohana,

Already verified the user card and no changes were done.

Also, verified the Windows SID on the user table and same correspond exactly to the profile ID. Do have any idea?

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Community Member on at

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State should not be disbale in Nav. Check the user once again in Nav and also check in AD if it's an AD user.

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Community Member on at

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Also check too.

You do not have access to Microsoft Dynamics NAV - Create User From SQL.

saurav-nav.blogspot.in/.../nav-2013-nav-2013-r2-you-do-not-have.html

community.dynamics.com/.../nav-2013-amp-nav-2013-r2-you-do-not-have-access-to-microsoft-dynamics-nav-create-user-from-sql

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Mosaheb 952 on at

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User state is 'Enable' and all fine with user Card.

@Sandeep can you please inform what should be checked in AD as it is an AD User.

On the user card, the windows user name is correct and same as the windows login

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Community Member on at

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Did you check above post?

If not please do....

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mmv 11,471 on at

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Hi,

If the same user is able to login from other terminals, it should not be a problem. Are you sure that ClientUserSettings.config on the current terminal points to the same nav instance as that of the where user is able to login from the other terminals?

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Suresh Kulla 50,243 Super User 2025 Season 2 on at

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Browse to the following location C:\Users\<username>\AppData\Roaming\Microsoft\Microsoft Dynamics NAV\71, where <username> his username and open the ClientUserSetting.config value and verify if the following parameter is set to Windows

<add key="ClientServicesCredentialType" value="Windows" />

If not change it to Windows

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