Dynamics Marketing Custom Channel

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Posted on by Phu Tshering Bhutia Microsoft Employee

Hi fellow community members,

I am trying to create a custom channel in Dynamics Marketing to use in the Customer Journey.
Following the docs "docs.microsoft.com/.../create-custom-channel" I was able to create the Custom Channel and I have a flow that is triggered on creation of Custom Channel Activity which send out Viber messages to the Segment members.

This process is currently sequential i.e. for every new record created, the flow gets triggered and a Viber message is sent out to the related Contact.
The requirement for me is to be able to perform this activity as a bulk activity i.e. for every Members in the segment we need to send out the Viber messages at once and not in a sequential manner.

Has anybody encountered similar requirement or could anybody kindly propose some suitable solution for this?

Your help would be highly appreciated.
Thanks and Regards.

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Nya 29,060 on at

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Hi,

Do you mean to send a message to all your contacts at once when all the records have been created?

Maybe you can add a condition in your flow such as if the contacts have the related records.

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Phu Tshering Bhutia Microsoft Employee on at

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Hi Nya,

Thanks for the reply.

I wish to send out message to all the contacts who are members of a segment which is used in the Customer Journey.

Thank You.

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