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Customer experience | Sales, Customer Insights,...

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Dynamic CRM 2016 installation error

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Posted on by denprash

27

Hi,

While installing CRM 2016 i'm getting the following error

Microsoft.Crm.Setup.Shared.RemoveOrphanedProductUpdateRegistryKeysAction failed. Data ProductInfo.ExistingProductCode is not available.

I have installed all prerequisites including SQL Native client. My server environment is windows server 2016. SQL Native client 2012 version already installed.

I cannot proceed further with this error. Any thoughts how to resolve this error?

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aalvarezt 25 on at

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RE: Dynamic CRM 2016 installation error

Hi, use exactly this SQL Native client and it won't fail with this error

Microsoft SQL Server 2008 R2 SP3 Feature Pack

www.microsoft.com/.../details.aspx

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