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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customise unsubscribe ...
Customer experience | Sales, Customer Insights,...
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Customise unsubscribe form

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Posted on by Shaomin 23
Are we able to customize the unsubscribe form in real time marketing? I want to include my own fields into the form similar to outbound marketing
I have the same question (0)
  • Suggested answer
    Vonselli Profile Picture
    Vonselli 395 on at
    Not yet, but it's coming to preview next month (custom fields in forms) and eta for GA is now in June
  • LabTeoV Profile Picture
    LabTeoV 55 on at
    Isn't this what the new Preference center is for? I thought they switched to that? Or have i understood this wrong
  • Verified answer
    PaulineKolde Profile Picture
    PaulineKolde 732 Moderator on at
    Hi Shaomin, 
     
    you can use the preference center which you find in the compliance profile. You can customize it but it is limited. You cannot add other fields than email, purposes and topics. The reason is that this form is used for contacts and leads. Alternatively, you can use a marketing form with the prefill functionality. Then you can add next to emailaddress, purposes and topics also all other fields from the contact or lead. 
     
    Vonselli mentioned correctly that it is on the roadmap to add custom fields to markting form: https://releaseplans.microsoft.com/?app=Customer+Insights+-+Journeys&planID=3e99e112-28ba-ee11-a569-00224827e905
     
    I hope this helps you! If yes, please mark this answer as verified. Much appreciated :)

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