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User can't access MR report

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Posted on by Brenda Willey

2,510

The User is a View only. The link works correctly for all other users. The report has security on the tree, the user is on the appropriate unit. The user has been added to the appropriate library as a viewer. The user has permission to the folder where the link for the report is.

MANAGEMENT REPORTER

This report can't be displayed

Make sure that you have access to one of the following items:
- A unit in the reporting tree
- The report in the Management Reporter report library

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Microsoft Dynamics GP

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Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at

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RE: User can't access MR report

As far as I remember having used the web browser, IE works best for authentication as it's fully Windows integrated.. Everything else requres separate authentication (Chrome, FireFox, etc).

Why don't they use the MR Viewer client ? the rich client is much better for visualizing the reports, and it can be set to open by default in MR Designer.. though you may publish MR reports by sending URL links to the end users .... or how do they get access to the reports itself ?
Brenda Willey 2,510 on at

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RE: User can't access MR report

They are using a Web Browser. Any advice on what specifically to look for in windows authentication or security?
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Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at

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RE: User can't access MR report

Hi Brenda,

Is the user trying to open the report in the Web Browser (IE or Edge) or by using the full MR 2012 Viewer client ? the Web Browser can sometimes be tricky around windows authentication and security.