Sending Survey close email

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Posted on by Ali .NET

Hello,

Basically I want to send survey close email if customer doesn't respond and specific end date (distribution settings) reaches. As there seems no option to send survey close email in Dynamics 365 Customer Voice out of the box, I am planning to do this using some automation (workflow / Power Automate).

Where can I find Survey Distribution Settings in CDS Customer Voice entities? I am particularly interested in accessing Specific end date setting of a survey from within Dynamics 365 / Web API.

I reviewed Entity Reference for Dynamics 365 Customer Voice here and also the Customer Voice entities in Dynamics 365 but not able to see distribution settings on Customer Voice Survey or Invitation entities.

Please help.

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Welly Lee Microsoft Employee on at

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Ali .NET the distribution setting is not available in CDS.