web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

Migrating emails from old on-prem CRM to D365 CE instance that is online and has server-side sync switched on.

(0) ShareShare
ReportReport
Posted on by 10

Hi,

We are migrating data from an old CRM 2013 instance to a new operation D365 instance and i wan't to make sure that our safety plan is sufficient to block re-syncing migration emails and sending old email out again accidentally (If thats even possible).  The set up is as followed D365, Server-side sync on and users have App for outlook. 
Our plan is.:
1. Turn of syncing from each mailbox in the mailbox setting. (I can't deactivat mailboxes becaus i don't have office admin right and will not be able to reactivate them)
2. Change the server-side sync read from date to migration running date or yesterday. (history data won't be this fresh)
3.We will only migrate sent, recieved and completed emails.

Do you guys think this should work or am i overlooking something?

I have the same question (0)
  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    If you use plain update to set email statecode/statuscode and don't plan to use SendEmail message to change the state of email - you're good to go.

    Just because of my curiosity - what tool do you use to migrate the data?

  • FilippK Profile Picture
    10 on at

    Hi,

    That's pretty much what i was planning to do.

    We are using our own in-house migration tool that uses the D365 CE api:s to import the data into D365.

    Br. Filipp Koivu

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Filipp,

    If my reply answered your question take a minute and click "Yes" under question "Did this answer your question?" at the top of reply.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 69 Most Valuable Professional

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 25 Most Valuable Professional

#3
Ayesha Wajahat Profile Picture

Ayesha Wajahat 16

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans