While D365 code upgrade getting work item permission error in team foundation service

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Posted on by Wajahat Mirza

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Hi,

I am upgrading from AX2012 R2 to D365 V10. After uploading model store in LCS project, i have run code analyzer which converts model store into deploy able package. This step is continuously failing and giving error "The work items could not be created for the Visual Studio Team Services project. Please verify the Visual Studio Team Services account has permissions to create and delete work items and then retry." My user is project owner and have granted all permissions including "Create and delete work items" in DevOps as well, still getting same error.

What can be the issue?

Regards,

Wajahat Mirza

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TBrueggendick Sycor 7 on at

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While D365 code upgrade getting work item permission error in team foundation service

Unfortunately this is caused by a limit of DevOps. The DevOps Team has reduced the number of work items which could be created. It is confirmed on Yammer/Viva Engage, that the code upgrade is succesfull to this point. The only remaining points are the creation of work items for every issue. These are often more than 1000 issues and are also available in one of the created excel files.

Microsoft has planed to remove this part of the code upgrade but it seems they didn't removed it, so today we still get this error.

So in the end the code upgrade is finished in the responding respository and you can ignore this error message. In my case there are even a lot of work items which were created till the limit was reached.
Community member 2 on at

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While D365 code upgrade getting work item permission error in team foundation service

Is there a solution from microsoft in 2023 available?

I get this message during the code upgrade process, although my user account is DevOps project administrator.
Daniel YJ 40 on at

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RE: While D365 code upgrade getting work item permission error in team foundation service

Same answer from MS received.
Daniel YJ 40 on at

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RE: While D365 code upgrade getting work item permission error in team foundation service

Thanks， Wajahat. We have also submitted a ticket to MS. Waiting for theire answer.
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Wajahat Mirza 254 on at

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RE: While D365 code upgrade getting work item permission error in team foundation service

This a bug in LCS VSTS. Yesterday I submitted a support ticket to Microsoft and they replied that this is a known bug and other customers also complained about it. Microsoft saying the code upgrade is completed and from repository in VSTS (DevOps) it can be downloaded or code can be fetched after connecting VSTS in Visual studio in Dev environment.

Below is the reply from Microsoft Technical Support team:

"This is a known issue on some accounts, which happens at the end of the upgrade. If you receive this error, the code upgrade has actually successfully completed - it just won't have created the work items. If customer wants to know the tasks, they can use the Excel sheet that is on the code upgrade.

So to summarize - this error can safely be ignored and happens after the code upgrade has successfully completed and checked in all the code to source control. Customer can ignore this error and proceed with the remaining work for their upgrade."
Daniel Yang 66 on at

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RE: While D365 code upgrade getting work item permission error in team foundation service

Yes, we selected all the permissions .
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Daniel Yang 66 on at

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RE: While D365 code upgrade getting work item permission error in team foundation service

We 're facing the same issue since last week, even we successed before.

Has Microsoft changed something ?
Sukrut Parab 71,682 Moderator on at

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RE: While D365 code upgrade getting work item permission error in team foundation service

Did you set up connection of LCS with Azure dev ops in Projects settings of your upgrade project ?
Mea_ 60,278 on at

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RE: While D365 code upgrade getting work item permission error in team foundation service

In LCS project settings you connect LCS to devOps and provide security token there. This token has some permissions when you create it, did you check them and user token belongs to ?