Item level details in sales order with foreign currency customer will be updated automatically by using eConnect

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Posted on by Reggie

Hi Experts,

I met an issue. I have a sales order that it's customer is setup with a foreign currency such as canadian customers (non US $) .When I need to update a sales order by eConnect , It will update some item level details like site id , Price Level, Ship to address, and Shipping method automatically .I didn't pass them in eConnect XML ,So it is strange they were updated to other value. I think it was caused by the foreign currency customer . Could anyone please help on this issue ?

Thanks.

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Microsoft Dynamics GP

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Isaac Olson on at

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RE: Item level details in sales order with foreign currency customer will be updated automatically by using eConnect

Hi Reggie,

When you use the UpdateIfExists function you are replacing the whole line with your new changes. So there is a chance that if you do not pass in certain parameters in your XML, they would be changed to the default parameters for the Customer ID/Item that is being inserted which may not match what was originally entered.

From the eConnect Programmers guide it shows this for the parameter:

<taSopLineIvcInsert>*

Element name

Data type

Length

Required

Default

Description

UpdateIfExists

i4

2

N

0

Used to add or modify existing documents; 1=Add/modify—entire line will need to be resent

My guess is that maybe these foreign Customer IDs have some out of the ordinary defaults or something that is making them change from what was originally entered or integrated on the sales document since you are not mapping them in your XML when you do the update.

I hope this helps!

Isaac Olson

Microsoft Support