Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / EFT not sending emails
Finance | Project Operations, Human Resources, ...
Suggested answer

EFT not sending emails

(0) ShareShare
ReportReport
Posted on by Stratford user 15
Hi, Is anyone having any issue in sending EFT's after the GP year-end upgrade?
We are getting invalid email address error message when we process the EFT's. 
Thanks,
 
Categories:
Microsoft Dynamics GP
  • Stratford user Profile Picture
    Stratford user 15 on at
    EFT not sending emails
    Hi, 
    The EFT issue has been resolved.
    We updated the 'Have replies sent to' field in below two locations:
    GP->Tools->Set up->Company->Email Message Set up->Select the Template and Clear the 'Have Replies Sent' to field, and add regular  EFT email address.
    GP->Tools->Set up->Purchasing->Email Settings->Clear the 'Have Replies Sent to' field and add the regular EFT email address.
     
     We had an email address like    /o=xxxxxxx/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=xxxxxx; on the ' Have replies sent to' field. This field has to  completely cleared  out and added the eft email address.
       
    Thanks, 
  • Stratford user Profile Picture
    Stratford user 15 on at
    EFT not sending emails
    Hi Jason,
    Not yet. Still waiting to hear back from the vendor. They have reported it to Microsoft.
     
    Thanks,
     
     
  • Stratford user Profile Picture
    Stratford user 15 on at
    EFT not sending emails
    Hi Terry,
     
    Thanks for providing the useful links. We cleared the application Id and added it back, still we are getting the 'Invalid email address' error.
    We also verified the emailing report and that is working fine. 
     
    Many clients have reported the same issue. The vendor has reported this error to Microsoft and waiting for their response.
     
    Thanks again and I will let you know if I have any updates.
     
    Neethu
     
  • Community member Profile Picture
    Community member 14 on at
    EFT not sending emails
  • Community member Profile Picture
    Community member 2 on at
    EFT not sending emails
    Did you figure this out?  We have the same issue and I've been through the suggestions but haven't been able to resolve this.  Thanks.
  • Suggested answer
    Terry R Heley Profile Picture
    Terry R Heley Microsoft Employee on at
    EFT not sending emails
    Hello, 
     
    We have some of this noted in our email troubleshooting guide.
     
    We do have this blog specific to what you are running into and all the things to check
     
    Also, if you had MFA on prior to the upgrade, you need to go through these steps after an upgrade.
     
    Thanks
    Terry Heley
    Microsoft
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans