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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Unable to add more tha...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Unable to add more than one structure to a ledger at a time

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Posted on by nithinkumar_007 152

Hi All,

I am getting the following error when I am trying to add more than one structure to a ledger at a time.

"The synchronization is currently processing another account structure or activation. Please wait a few minutes before adding another account structure to the Ledger"

pastedimage1662127921106v1.png

Could anyone help me on this.

Product Version: 10.0.28 (10.0.1265.49)

Platform Update52 (7.0.6441.66)

Thank you.

I have the same question (0)
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 19,854 Most Valuable Professional on at

    Hi,

    Can you please check batch jobs.

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 13,109 Most Valuable Professional on at
    [quote user="nithinkumar_007"]

    "The synchronization is currently processing another account structure or activation. Please wait a few minutes before adding another account structure to the Ledger"

    [/quote]

    Hi, 

    Please, did you wait after few minutes before adding as the system said?

  • nithinkumar_007 Profile Picture
    nithinkumar_007 152 on at

    Hi Billur Samdancioglu,

    I have checked the batch job, It is allowing me to add another account structure to the ledger only when the batch job execution has been successfully completed.

    Thanks.

  • nithinkumar_007 Profile Picture
    nithinkumar_007 152 on at

    Hi Komi Siabi,

    I have waited till the batch job is completed, It is taking around 45min to 1 hour to add one account structure to ledger. As we are having too many legal entities it is taking us lot of time to add one by one.

    Thanks.

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 13,109 Most Valuable Professional on at

    Hi ,

    In this case, I would suggest you raise a support ticket. The can restart the batch service for you.

  • Suggested answer
    Sheela Ningappa Profile Picture
    Sheela Ningappa on at

    Hi,

    Please check the below LCS link : Details for issue 734251 (dynamics.com)

    This is working as intended.

    Thanks,

    Sheela

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