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Customer experience | Sales, Customer Insights,...
Answered

Does Link to Add to calendar connected to Event send personalized Teams check-in links

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Posted on by 75

Hello,

I have a question regarding the Add to calendar option when linking a button within marketing email editor, when I specify an event that is a MS Teams Webinar, does the invite to the calendar automatically includes the 'personalized' Teams check-in link, so that when the registered clients use it less than 30 minutes before the Webinar starts, they are marked as checked-in within Marketing application?

Thank you very much for your answers in advance.

All the best, Marianna

I have the same question (0)
  • Suggested answer
    RvdW1990 Profile Picture
    135 on at

    Hi Marianne,

    You need to use this button instead to get Teams check-in link in the new editor:

    pastedimage1628238669117v1.png

    Or this one in the old editor:

    pastedimage1628238714098v2.png

    If someone clicks on the link, they are registered as a check-in.

    Hope this helps 

    Kind regards,

    Renée

  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi Marianna,

    In addition to Renée van der Walt's answer, if you add the "Add to Calendar" button into your email,

    pastedimage1628239612712v1.png

    the recipient will receive an .ics file which contains the Join in link of the event also by clicking the button.

    The downloaded .ics file can be opened with Outlook and the information about the Teams meeting will be shown when the Teams Meeting button is clicked.

    pastedimage1628239838126v2.png

    After clicking, it will be shown as the following, so the 'personalized' Teams check-in link can be shown.

    pastedimage1628239956666v3.png

  • MariannaK Profile Picture
    75 on at

    Thank you very much for both answers and for the confirmation, answer has been marked as Verified.

  • BenNovak Profile Picture
    19 on at
    I have had an issue with users not understanding that they need to open the .ics file to see their unique join link.
     
    Did you find a way to make the Join in Teams button dynamic by using a journey's trigger (say an event registration) to pull the user's Teams URL into the button? The Join in Teams button only seems to allow selecting a specific session instead of using the journey as context.
     

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