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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Error message when con...
Customer experience | Sales, Customer Insights,...
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Error message when connecting activity to customer profile

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Posted on by Marco Ratkovic 15

Hi!

I'm trying to connect my activity entity to the customer profile, but fails with error message: "profile store ingestion job failed for instance: f5ae149d-a711-44dc-82db-cce8966f2e7b with job type: Activity and job status map: []"

Anyone who has had the same issue and solved it?

Sk_E400_rmbild-2021_2D00_04_2D00_08-151813.jpg

  • Suggested answer
    MichelleD Profile Picture
    MichelleD on at
    RE: Error message when connecting activity to customer profile

    This was fixed by rerunning the unification and downward processes.

  • MichelleD Profile Picture
    MichelleD on at
    RE: Error message when connecting activity to customer profile

    hi Marco, I will take a look at it and come back to you. Thank you for sharing your instance. 

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