Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Workflow Stopped (Erro...
Microsoft Dynamics AX (Archived)

Workflow Stopped (Error) - Notifications

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

I have built some workflows which link into the Project Module and required approval from the Project Manager and Project controller. If there is no user assigned to either of these roles the workflow stops - as you would expect. Is there any way of setting up an email notification, or system notifcation which would alert the workflow user, in this case PO raiser, to the fact that the workflow is stopped in error.

Obviously the Manager and Controllers should be filled in but in this case some are slipping through the net and I need to build in a safety net incase some larger value POs aren't picked up. 

Thanks in advance for any help.

*This post is locked for comments

  • Sohaib Cheema Profile Picture
    Sohaib Cheema 46,610 User Group Leader on at
    RE: Workflow Stopped (Error) - Notifications

    in notification there are options, to send notification person of your choice such as workflow originator, so you can select that.

    Usually what we do in such cases, we do customize the behavior i.e. we don't allow users to submit workflow, unless he/she provides all needed data

  • Verified answer
    Iulian Cordobin Profile Picture
    Iulian Cordobin 8,201 on at
    RE: Workflow Stopped (Error) - Notifications

    Yes, you can add in the workflow definition notifications. Just open the workflow (main level) in the editor and you will have a Notifications tab. You can define there the setup you need (setup for a Stopped state). Notifications will be sent using the Alerts system of AX.

    To have emails actually sent from the system, you will also need to configure the emailing system. This implies setting up an SMTP server, starting the emailing batch job, and configuring the emails for the users.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans