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Customer experience | Sales, Customer Insights,...
Answered

Error Save Phone Call

Posted on by 690

Dear good afternoon,

I am receiving the log below when I save a new call.

The log says "the scheduled start must be less than or equal to the scheduled end"


Exception Message: scheduled start must be less than or equal to scheduled end

ErrorCode: -2147220989
HexErrorCode: 0x80040203

ErrorDetails:
ApiExceptionSourceKey: Plugin / Microsoft.Crm.Common.ObjectModel.PhoneCallService
ApiStepKey: 3ccabb1b-ea3e-db11-86a7-000a3a5473e8
ApiDepthKey: 1
ApiActivityIdKey: f3fc488e-1429-4863-b345-3eaed4062d32
ApiPluginSolutionNameKey: System
ApiStepSolutionNameKey: System
ApiExceptionCategory: ClientError
ApiExceptionMesageName: InvalidArgument
ApiExceptionHttpStatusCode: 400

HelpLink: go.microsoft.com/.../

Activity Id: d9198b65-9a1b-41b1-89ea-32de2f34dbe5


Has anyone received this error?

Tanks

  • Suggested answer
    RE: Error Save Phone Call

    That's right, the Completion Date was less than the Start Date

    Tanks

  • Verified answer
    RE: Error Save Phone Call

    Is the start date specified after the end date?

    You may want to contact support with your Activity ID.

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