Notifications
Announcements
No record found.
We are using Dynamics 365 version 9.0 and I am trying to create my first knowledge article.
The Content is only one single line.
This is not what I see in the tutorials or videos.
But I cannot seem to figure out how to get the Rich Editor.
Thanks
I have the same problem, rich text editor is in our sandbox environment but not in production. Been trying to compare settings on the two but they seem identical.
Ok this ended up being something so simple, I feel like a idiot.
in the top left hand corner, select the drop down arrow and select a different type then all is fine.
It is just the one type it is not available for.
Unfortunately the description is so long it is cut off so no idea what the description is that is not working.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to a top community star!
In our never-ending quest to help the Dynamics 365 Community members get answers faster …
Welcome to the next edition of the Community Platform Update. This is a status …
Stay up to date on forum activity by subscribing.
