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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / I can’t see the icon’s...
Service | Customer Service, Contact Center, Fie...
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I can’t see the icon’s in the 3D toolkit and also not in the HoloLenbs. What can I do?

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Posted on by Geert Meys 5

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  • Suggested answer
    Sayen Zhang Profile Picture
    Sayen Zhang on at
    RE: I can’t see the icon’s in the 3D toolkit and also not in the HoloLenbs. What can I do?

    Hi Geert,

    Please go to Dynamics 365 Guides to check images in 3D forms under Content.

    pastedimage1682403696216v1.png

    If images also not show in Dynamics 365 Guides, you can uninstall Guides solutions and reinstall.

    Here is a reference link: Install the Dynamics 365 Guides solution - Dynamics 365 Mixed Reality | Microsoft Learn

    Otherwise, uninstall and reinstall Guides to test if images will show.

    Best Regards,

    Sayen Zhang

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