Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Answered

Can't Share A Project With A Colleague

Posted on by 125

I am attempting to share a project with a colleague. I hit the three dots by the project in the list and choose share. 

I am typing the name of the colleague in and it seems to find the user. However when I click share nothing happens and clicking the Access tab it says there is an an error. 

Anyone know how to fix this?

TIA 

Jon

  • Ecosamu Profile Picture
    Ecosamu 5 on at
    RE: Can't Share A Project With A Colleague

    I'm having the same exact behavior with 3 different accounts on my business workplace. The project is un-sharable. Even pasting the project link on another browser and eligible 365 account, the project is nowhere to be seen, it just opens the regular Customer voice dashboard with the old projects. If I click on access/owners tab, it shows a blue charger plug icon inviting to reload the page due to a problem occured. Reloading the page won't solve the issue.

    Has anyone found a solution yet? I've made a huge project that can't be re-done by scratch on another account, is there a way to paste a project in another Customer Voice account?

    Thanks

  • Bacarella1031 Profile Picture
    Bacarella1031 5 on at
    RE: Can't Share A Project With A Colleague

    Hi.  I'm having the same problem.  Sharing occasionally works, but even as an Administrator, most of the time, the project fails to be shared.

  • Suggested answer
    RE: Can't Share A Project With A Colleague

    Hi Ben,

    Sorry for the trouble - can you share your survey URL and send the same to customervoice@microsoft.com? We will investigate and get back to you at the earliest.

  • RE: Can't Share A Project With A Colleague

    Hi

    We also have this same issue with our projects - is there a fix or workaround we can try for this ?

    thanks

    Ben e

  • Verified answer
    Welly Lee Profile Picture
    Welly Lee on at
    RE: Can't Share A Project With A Colleague

    jonfarmer4999 -- sorry for your trouble, can you share the survey URL and send to customervoice@microsoft.com?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans