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Is there a way to track BCC emails in Dynamics CRM?
I read about a "folder-level" tracking feature, but i don't see that in the email settings of my environment.
Folder level tracking was a new feature for CRM 2015.
Please check if your environment is the latest version.
//reference
The Microsoft Dynamics CRM 2015 Online Spring Update introduced a new tracking feature: folder-level tracking.
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