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Hey there,
We are looking into a requirement to delete email addresses for specific employee-related contacts as we hold the information for them in a separate custom "Employee Profile"-like entity. I'm trying to look at how keeping the email tied to the custom entity but removing it from the contact would affect functionality of inbound and outbound emails from the Dynamics system as well as any potential affects it might have on record keeping for Incidents/Cases.
Hi Brangel,
You have an incident/case. They are related to customers and the email column is used for inbound and outbound emails... You changed the architecture now you are willing to use employee email. Am I right?
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