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Customer experience | Sales, Customer Insights,...
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How to use visitor parameters

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Posted on by 5

Hi! 

Does anuone know how to use these parameters about our website visitors within segments? I want to segment visitors to our website that are returning x times, or that has spend x time on a specifik page, but it seems that you are supposed to write in text in the fields. I have tried with numbers but it doesn't work. 

  • Visitor returning status
  • Duration of the visit

bes_F600_k.PNG

Thanks in advance!

/Anna

  • Anna Nilsson Profile Picture
    Anna Nilsson 5 on at
    RE: How to use visitor parameters

    Thank you! I have tried that as well but can't get it to work unfortunately. 

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to use visitor parameters

    Hi Anna,

    When i check it in the insights of website, the format of duration is 00:00:00

    pastedimage1656318802377v1.png 

    So you need fill in the appropriate values in the segment according to this format.

  • Anna Nilsson Profile Picture
    Anna Nilsson 5 on at
    RE: How to use visitor parameters

    Thank you! It seems like that guide is referring to an older version of Dynamics marketing, so it doesn't work the same way today :) 

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to use visitor parameters

    Hi,

    Maybe you can refer the following link:

    How to Build a Segment of Repeat Website Visitors in Dynamics 365 for Marketing – Microsoft Lystavlen (home.blog)

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