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Customer experience | Sales, Customer Insights,...
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How to use visitor parameters

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Posted on by 11

Hi! 

Does anuone know how to use these parameters about our website visitors within segments? I want to segment visitors to our website that are returning x times, or that has spend x time on a specifik page, but it seems that you are supposed to write in text in the fields. I have tried with numbers but it doesn't work. 

  • Visitor returning status
  • Duration of the visit

bes_F600_k.PNG

Thanks in advance!

/Anna

  • Community Member Profile Picture
    on at
  • Anna Nilsson Profile Picture
    11 on at

    Thank you! It seems like that guide is referring to an older version of Dynamics marketing, so it doesn't work the same way today :) 

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Anna,

    When i check it in the insights of website, the format of duration is 00:00:00

    pastedimage1656318802377v1.png 

    So you need fill in the appropriate values in the segment according to this format.

  • Anna Nilsson Profile Picture
    11 on at

    Thank you! I have tried that as well but can't get it to work unfortunately. 

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