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Finance | Project Operations, Human Resources, ...
Answered

Incoterms for Sales Order

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Posted on by 5

Can Incoterms be changed at the time of placing an order at the order level and/or line level in GP2016?

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  • MATTGUO Profile Picture
    22,349 Moderator on at

    Moved to GP forum.

  • PUJABANSAL Profile Picture
    5 on at

    Thanks! Where do u set up the inco terms in GP 2016

  • Verified answer
    Dean Marty Profile Picture
    on at

    Good Day

    You can setup default Intrastat information, including the Icoterms at the Customer address level.

    In the Customer Maintenance window, click the Address ID link to open the Customer Address Maintenance window.  From here, click the Intrastat button to open the Customer Intrastat Setup window, where you can set the defaults.

    pastedimage1607099971789v2.png

    You can change this on the line level by clicking the Intrastat box on the Sales line to open the Sales Intrastat Entry window

    pastedimage1607100093487v3.png

    Thanks!

    Dean

  • PUJABANSAL Profile Picture
    5 on at

    Thank you so much for the answer. I tested it and it works, however I can change line level information only for EU country. I also could not see the inco term at the packing list or invoicing. How do I expose it in documents or reports and what process gets impacted (receivables?) downstream.

    Additionally, once I changed the entry at line level, it first changed it and then reverted back to Customer Inco term. Is there a setting that needs to be changed?

  • Suggested answer
    Shannon Aune Profile Picture
    on at

    Hi there,

    You have to change the default settings for the customer for it to default in rather than changing it at the line level each time:

    pastedimage1621268361134v1.png

    I hope that helps, if you have additional questions I would recommend that you open a support case for additional assistance.

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