RE: Project committed cost remains open after the timesheet transaction was posted
Hi Rafael,
The system should auto clear the committed costs when the cost is finally posted and has hit the GL. This is the order of committed costs for timesheets.
Timesheet approved - Committed cost created.
Post timesheet - Committed cost reversed, new line created for the timesheet journal posting
Journal posted in GL - Committed cost reversed and closed.
Is it possible here that the timesheet has posted but the voucher behind it has not?
Please can you check General ledger -> Periodic tasks -> Subledger journal entries not yet transferred to see if the voucher is definitely posted. Or try and view the voucher from the transaction under Project -> Manage -> Posted Transactions.
If the timesheet has a voucher posted in the GL also then there is a error and yes the committed cost needs to cleared. In AX2012 when we had AOT access we could do this by removing the "open" flag against the line on the DB table which you can potentially still do if this is not a Production environment.
If this is a Prod env. without access to the AOT/data you may need to log the issue with MS support and get them to clear it.
Another alternative would be to run the consistency checker in Sys Admin for the project module this might just pick up stranded cost commitments but I have never tried it.
Hope this helps.
KR
Mark
