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Excel add-in shows an error An error occurred during the export / D365 FO

Posted on by 40
 

Hi,

After changing D365 FO Test enviroment to the V41, Excel Add in stopped working. When open Excel add-in below message appears.
An error occurred during the export.

Record for Id - {0ABB7EE7-E448-490F-BBE0-C30D5E62029B} not found.

There is no detail of an error. What this error means? How to fix it?

 

Thank you

Iryna

  • IK-14101038-0 Profile Picture
    IK-14101038-0 40 on at
    Excel add-in shows an error An error occurred during the export / D365 FO
    Hi Alireza,  Thank you for your help! Indeed it worked with the manually uploading from Prod via Document template. Interesting that only some templates could no be found in new version. 
  • Verified answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 11,817 Super User 2024 Season 2 on at
    Excel add-in shows an error An error occurred during the export / D365 FO

    Hi,

    Does this issue occur with a specific Excel template, or do you encounter the error with all exports using the Excel add-in?

    • If it's related to one specific template, try manually replacing it with the one from Production via Document templates.
    • If the issue affects all documents, please try using the "Reload system templates" option to refresh the templates.

  • IK-14101038-0 Profile Picture
    IK-14101038-0 40 on at
    Excel add-in shows an error An error occurred during the export / D365 FO
    Hi Ramit,
     
    Thank you for your reply.  I am exporting as per below. Seems somethings with templates. Posted journal lines can not be checked. 
     
     
    The Office up parametres in Sandbox Test Env are the same as in Live.
     
     
     
     
     
  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,300 Most Valuable Professional on at
    Excel add-in shows an error An error occurred during the export / D365 FO
    Hi,
     
    How are you exporting? like excel add-in open in excel or  selecting export to excel option?
     
    Can you also check the below parameter is configured ?
     

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