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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Topics and preference ...
Customer experience | Sales, Customer Insights,...
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Topics and preference center

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Posted on by Mhak1 83
Any help with this kind of issue.
 
I have a Form which includes topics from compliance profiles purpose.

 
If I choose the Newsletter topic and submit the form

 
I can see the updated row in Consent Center

 
On the other hand when I receive a confirmation message, I cannot see any options in my preference center

 
Anyone can help me to understand this?
I have the same question (0)
  • RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Hi,
     
    We analyzed your issue and tested it, but unfortunately did not reproduce your problem.
     
    Here is our guess, the message you received is for secondary confirmation and when you change this message the previously generated /Contact Point/ will be changed.
     
     
    Best Regards,
    Rudy Zhang
     
  • Mhak1 Profile Picture
    Mhak1 83 on at
    Hi,
     
    I didn´t understand this point. Could you explain more?
    ..the message you received is for secondary confirmation and when you change this message the previously generated /Contact Point/ will be changed.
  • Mhak1 Profile Picture
    Mhak1 83 on at
    Can someone help me with this?

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