Segment Megadata failed to load when trying to create a new segment

(0) Share

Report

Posted on by Moroni Mills

Hello everyone. I went in to the segments to create a new one and I got a error that said, "Segment metadata failed to load. Click to retry." Well I did and I restarted my computer, but it is still there.

Anyone have a way to get this to work properly?

Thanks!

Moroni

I have the same question (0)

All responses (6)

Answers (1)

Sort by

Community Member on at

Like
a
(0)

Report
Copy link

Link copied!

Have you tried googling it?

www.google.com/search

Was this reply helpful? Yes No
Moroni Mills on at

Like
a
(0)

Report
Copy link

Link copied!

Yes, I ended up putting in a support ticket. The answer was to go to Processes in Power Apps and making the loadsegmentprofilesmetadata active. Thanks!

Was this reply helpful? Yes No
Verified answer

Nya 29,064 on at

Like
a
(0)

Report
Copy link

Link copied!

Hi Moroni,

Thank you for sharing.

So you mean the problem has been solved by making the loadsegmentprofilesmetadata active, right?

Was this reply helpful? Yes No
Moroni Mills on at

Like
a
(0)

Report
Copy link

Link copied!

Like that?

Was this reply helpful? Yes No
SC-27040837-0 2 on at

Like
a
(0)

Report
Copy link

Link copied!

How to active loadsegmentprofilesmetadata ?

Was this reply helpful? Yes No
CU12060817-0 36 on at

Like
a
(0)

Report
Copy link

Link copied!

I deployed the D365 Customer Insights app yesterday.

When I go into Segments and create a new Segment, the Definition section says "Segment metadata failed to load. Click to retry."

Retrying does not work.

There are many segment tables - to be clear, the one I am referring to is "msdyncrm_segment".

I checked the LoadSegmentProfilesMetadata process as previously suggested but the process is already switched on.

Was this reply helpful? Yes No