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Good morning,
Running an aging report for my AR...and I am curious what is a simple explanation for "On Order Amount"?
Just looking at a customers account, no open order...order vs invoice reconcile, so why would "On Order Amount" field show a balance on it?
Hello Harris,
I printed the 'Aging report - Detail' report and I don't see a column titled 'On Order Amount'. Is your report modified, or did you run a different report? If you are using a modified report, drill back to report writer and see where it is pulling from.
If you go to Cards | Sales | Summary and select that customer, does the amount you see match the 'ON ORDER' field here? I was able to get this field to populate when I went to SOP entry and keyed an ORDER and SAVED it to a batch.
Please repost if you have more detail or questions.
Cheryl
Microsoft Support
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