Integration with Power BI

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Posted on by zarqa

Hello,

Can you please point us to documentation on the data schema/model for storing answers from Customer Voice. Some back ground: Our solution loads survey answers into CRM from which we create Power BI reports. Since the naming conventions of tables and fields in Customer Voice exist within the managed solution, they don't jive with the data model we've set up in CRM. Pulling disparate models into Power BI is the challenge. We need help on how to pull data from CRM and the Customer Voice managed solution. (the goal is something like the reports within the Customer Voice environment but pulled into and editable by Power BI).

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Welly Lee on at

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@zarqa - please check out 15 mins video tutorial at https://youtu.be/fBlQrg2hCbc

The entity relationship diagram for Customer Voice can be found at https://docs.microsoft.com/en-us/dynamics365/customer-voice/developer/entity-reference

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zarqa on at

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Thank you, great answer!

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