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Object reference not set to instance of object ERROR

Posted on by 1,320

When clicking on Book from inside a WO, I get this error. I noticed this happens when there is a long/lat on the WO because when I remove them, I get no error. Can someone help?

"Object reference not set to an instance of an object."

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  • Suggested answer
    Fannie30 Profile Picture
    Fannie30 2,990 on at
    RE: Object reference not set to instance of object ERROR

    It could be several things.  There are also several other posts regarding the issue.  

    There might be a few things that could help:

    • It could be a fault with the latest Field Service Solution and you might have to contact Microsoft Support to solve the issue
    • You could check the plugin registration and check if there is any strange plugins that fire on create of a Work Order or Resource Requirement, this could effect the out of the box plugins.

    The error is trying to read a field but that field is empty and is throwing the error.

    This is one of the most prevalent posts that has details.  In general, it's typically a plug-in issue.  You may need to contact Microsoft Support if you cannot determine the exact issue or plug-in throwing the error (you can try and reverse engineer to resolve).

    community.dynamics.com/.../242591

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