We have an AP batch that won't post due to out of balanced distributions. Somehow someone entered a check amount for payment, but it should be on account. The check amount is grey out. Can someone tell me how I can fix this?
Greetings, can you open the Distribution button and share the screen shot of that window, please also repeat for the Print Check button. Sometimes it help to see what is done behind the closed windows.
Here there are:
I expect the Check link is grayed out because Print Check option was selected.
If you click Default from the Distribution window, does the entry default to DR PURCH / CR CASH.
(It looks like the distributions are incorrect for what you are showing in the Transaction Entry window.)
You can't delete the voucher after printing a check (for audit/control reasons). There is a work-around via SQL if you have someone with SQL experience and Accounting approves it.
You may need to Default the distribution, post, and then void.
Thank you for replying. The default button worked. I never even knew that was there.
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