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Customer accounts put on hold in D365 FO

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Posted on by Zubair Shaik

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Hi Experts,

Your expert help and suggestions are required to achieve the below requirement.

We have put some customer accounts on hold and we don't want those records to be displayed in create SQ, SO etc drop down list for all the users.

Is it possible to achieve this requirement with out any customization from UI..?

Application: D365 FO cloud

Installed product version : 10.0.34 (10.0.1591.100)

Installed platform version : Update58 (7.0.6931.116)

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Verified answer

Naveednawaz 27 on at

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Customer accounts put on hold in D365 FO

As default it is not possible you need to make changes in form control Lookupcustomer

public static void lookupCustomer(FormControl _formControl, CompanyId _companyId = curExt(), CustTableLookupDisplayType _displayType = CustTableLookupDisplayType::Default)
{
// The following block is needed for the case that intercompany transactions is disabled and someone passes
// in an empty string. Ideally one would remove the "curext()" defaulting from the paramter list, but this
// code was added as part of a bug fix, and did not have the scope or need of changing the interface.
var companyId = _companyId ? _companyId : curExt();
if (!xDataArea::exist(companyId))
{
throw error(strFmt("@SYS10666", companyId));
}

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Verified answer

Ramit Paul 22,795 Most Valuable Professional on at

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Customer accounts put on hold in D365 FO

Hi,

Sadly no, The customers will still be visible as per the standard code deign unless you customize.

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